Frequently asked questions

Yes, we offer multilingual support to ensure a smooth and enjoyable experience for all our clients. Our guides and drivers are fluent in several languages, including English and Mandarin, to cater to both local and international travelers.

Yes! Our tours are family-friendly, and we can provide child seats or other necessary arrangements to ensure comfort and safety for all ages. Just let us know in advance, and we'll take care of the details.

Yes, we offer private airport transfer services in Melbourne and Guangzhou, as well as intercity transfers. Whether you're arriving or departing, we ensure a smooth and timely transfer with a luxury vehicle to suit your needs.

We offer a range of luxury vehicles to suit your travel needs. Our fleet includes Mercedes 8-seaters, Alpha 7-seaters, Hyundai 8-seaters, and larger 5-12 seaters available upon request. All vehicles are fully equipped for comfort and are driven by experienced, professional chauffeurs.

Our tours welcome travelers from around the globe, but international airfare is not included in the tour price. However, we’d be happy to assist you in arranging flights. Simply request an air quote when making your booking, and we’ll help you find the best options for your journey.

We understand that plans can change. If you need to modify your booking, please let us know as soon as possible, and we'll do our best to accommodate your new request. Please refer to our cancellation and modification policy for any additional details.

We recommend booking your tour at least 2-3 weeks in advance to ensure availability, especially during peak travel seasons. However, last-minute bookings can sometimes be accommodated, so feel free to reach out to us for availability.

Yes, we cater to corporate travelers and event groups. Whether it’s for a business trip, team-building activity, or VIP event, we can provide transportation for groups of various sizes. Our fleet can accommodate both small and large groups, ensuring that everyone travels in comfort and style.

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